Buyer Dispute Policy
Please take note, IF the buyer has any dispute with the services rendered or the products purchased, the buyer can raise a return / refund request. When a buyer initiates a Return/Refund request, the seller will be given an opportunity to dispute the request before the default response deadline (3 days after Return/Refund request is raised for refund cases, 4 days after Return/Refund request is raised for wrong / damaged item received)
All warranty claims and product after sales support inquiries will be fully monitored and managed online via AliDagang.my's Product Warranty and Authentication System. At the same time, communicate with us via this platform on product feedback and warranty claims.
Please take note, this is an offer you are proposing to the seller which he/she has every right to accept or reject, good luck!
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